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Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

The shipping/delivery charges are based on the weight of instruments of order. The shipping/delivery charges can be seen by selecting order in cart. The shipping is mainly done via DHL, but it can be any other if customers wants. The shipping charges are different for different countries based on their geographical region. 

Which payment methods are accepted in the Online Shop?

The PayPal is accepted for online busying. If customer wants to use any other option, we request you to write us on “”. We are available to assist you 24/7.  

How long will delivery take?

Delivery time depends on the size of order. in common practice, we deliver 5000 instruments quarterly. 

How secure is shopping in the Online Shop? Is my data protected?

Yes, your data is secured. We do not share your data with any third party. Feel free!

What exactly happens after ordering?

After you placing order, we read your order and contact you back with our official email address  and confirm that your order has been received. We can also make call if it’s needed. 

Do I receive an invoice for my order?

Yes, after confirming your order we send you the invoice of your order as proof of your order.